The car cost the buyer just over 600 thousand rubles (about 9 thousand dollars) — almost three times less than the amount the court eventually awarded her. However, this outcome did not satisfy either party to the dispute.
The reason for going to court was corrosion that appeared on the Rio just two years after purchase, and in several areas at once: rust was found on the front pillars, trunk lid, and roof. The car owner took the car to a service center under warranty, where the defects were fixed. But the effect was short-lived — two years later, the body was again covered with rusty spots.
After that, the woman turned to the manufacturer — the St. Petersburg enterprise "Hyundai Motor Manufacturing Rus" — demanding a refund for the car, but at 2018 prices: by that time, the model had changed generations and significantly increased in price. The plant rejected her claim, and the case went to court.
A resident of Orel expected to recover 2.6 million rubles (almost 40 thousand dollars) from the company — this amount included, in addition to the price of the car, a fine, penalty, compensation for moral damages, and related expenses. The court partially satisfied the claim, ordering the plant to pay 1.56 million rubles (about 24 thousand dollars) and take back the rusty car.
But neither the plaintiff nor the defendant accepted this verdict: the woman insisted that the payment was underestimated, while the automaker held the opposite opinion. Both parties filed appeals, but the Orel Regional Court left the first-instance decision unchanged.
