Compensation for damage in a traffic accident

Good afternoon! Please tell me, three months ago there was an accident, my car was hit by a VAZ-06. The driver of the six had GO insurance, from the scene of the accident we called the insurance company. They said to come to their office and write a statement, and that it was not necessary to call the traffic police and an insurance agent to the scene. We came, wrote a statement. After 2 weeks, an appraiser assessed the damage, the insurance company calculated the amount of compensation and "sent the documents to Kyiv" for approval. Now a letter has arrived from the insurance company demanding a certificate from the traffic police about the accident and a court ruling (which, of course, we don't have), otherwise the amount will not be paid. I have this question: are there any ways to resolve this situation and what can be done?

Under comprehensive insurance, payment will not be made without a court decision. In rare cases, if the amount of damage is small — around 3-5 thousand, the insurance company may settle the issue based on an extended certificate from the traffic police.

The accident occurred on the Reni-Odessa highway on 30.09.09. We are the injured party. The car is insured with full CASCO and civil liability. We immediately called the insurance company "Vuso" - the representative did not come to the accident. I was injured myself - the traffic police took the car to a service station on 9.09.09. The car was transported to the service station recommended by the insurance company in Odessa (we live in Dnipropetrovsk). On 1.09.09, I applied and collected the entire package of documents for the insurance company. To this day, the insurance company employee in Odessa is feeding us breakfasts and taking no action, and consequently, no compensation either from the insurance company or from the perpetrators. The car is on credit. Reviews about the insurance company "Vuso" on their own website are horrifying. Please advise how to act in such a situation (for the second month I have been paying the bank for unclear reasons, and the accident commissioner is also extorting money).

Tatiana, I recommend resolving the issue with the insurance company in writing. The appeal can be sent to the head of the regional branch, and if that does not yield results — to the head office in Kyiv. It is important that the letter is officially registered with the company. Perhaps some document is missing for the payment, and the managers on the phone simply do not want to open the case. If the car is on credit, it is also worth informing the bank about the situation. And check whether the culprit's civil liability is insured.

Hello! In October 2009, I became the culprit of a traffic accident, hitting a pedestrian at a crosswalk. He sustained minor bodily injuries (without dislocations or fractures), but he is a disabled person of the second group (cerebral palsy). After a medical examination, no consequences were found. The court found me fully guilty, I paid a fine of about 400 hryvnias, and the insurance company compensated the victim for material damages based on receipts and certificates. Four months later, a letter arrives from the court — a ruling on opening proceedings in the case. The victim filed a lawsuit for compensation of material and moral damages. A preliminary court hearing has been scheduled. What should I do? Do I really have to pay damages again in this case?

Hello. A foreign-made car rear-ended my car, which was parked on the roadside. The driver fled the scene of the accident, but was found by the traffic police. The court found him guilty of the accident. After the trial, he started restoring my car, but the work has now stopped. The restoration has been going on for four months. Can I now file a lawsuit against him for compensation for material and moral damages to fully restore the car? What documents will be required for this?